Shipping policy

Shipping charges incurred in connection with the return of a product are non-refundable and are the responsibility of the customer.

You are responsible for paying the costs of shipping the products back and for the risk of loss of or damage to the product during shipping, both to and from Petty Candle Co. Please package the products in the manner they were provided to you to prevent damage during transit.

When your return is approved, you will be provided with a return label. Once the products have been delivered to us, undamaged, your refund will be processed.